Search

The General Data policy Regulation (GDPR) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union. It also addresses the export of personal data outside the EU. The GDPR aims primarily to give control to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU.

In order for a user to perform GDPR searches they must have been assigned the GDPR Administrator Role, note that GDPR searches are across ALL groups, not just those the user has access to.

Users that have the GDPR Administrator role will have access to the Personal Details Search under the Administration menu.

To perform a search, you must enter at least the sort code and bank account number of the individual you wish to search for.

Results will be displayed from BACS/Faster Payment Record, Direct Debits, Bureau customers and the system audit logs.

This data can be exported in a machine readable format using the 'Export' button, this will create a JSON formatted file containing discovered data.  It is important to note that the exported file contains more fields than those shown on the screen and may contain free format notes which should be reviewed.

Clicking on the 'Redact Personal Info' button will remove or redact discovered data, note that some data cannot be removed as it is required either for ongoing processes or for fraud prevention.  You will be prompted to confirm the redaction.

Not all search inputs are used when discovering data from different areas of PayGate Enterprise, the table below shows where search input is utilised:

Note all searches, exports and redactions are audited.