Deleting a Payer

In order to delete a payer from the system you must first set the payer to a closed status.  Please see this section for details.  This is to prevent a payer with an active Direct Debit mandate from being removed from the system.

How to Delete a Payer

To delete a payer find their entry in the 'Manage Payers' table and click 'edit'.

This will open the Edit Payer page.  A message is shown at the top of the page.  This message includes a 'Delete Payer' button.

Click the 'Delete Payer' button.  

Confirm that you wish to delete the payer.

All of the payer's information will be removed from the system.